Frequently Asked Questions

FAQ

What are the office hours?

The office hours vary depending on location. The office phone has voicemail or is answered when possible Monday through Friday, from 9:00 to 5:00pm unless staff is in session. Voicemail available for messages at 979-446-0343, and WCS would then get back as soon as possible.

Do you have any late office hours?

Appointments are made on an individual basis, and every effort is given to meet the need of the clients. Late appointments may be discussed.

What are the fees?

Wells Counseling Services offers rates that are reasonable and competitive with the state average. The first session is often an initial assessment for a reduced fee.

Intake/Initial Session Fee

On-Going Sessions Individual/Marriage or Family
Practicum Student Counselor (Currently Unavailable) $50 $50/$50
Counseling Intern (LPC-Intern or LMFT-Associate) $75 $90/$90
Full Licenced Counselor (LPC or LMFT) $75 $100/$115
Clinical Director or Ph.D. Level Counselor $100 $110/$125
Group Sessions per person $50 $50

Cash or Credit Cards are accepted.

Do you take insurance?

Regarding insurance providers, our practice provides documentation optimally configured for clients to submit to their insurance for a reimbursement of a percentage of the fees if they reimburse for out-of-network providers. Just phone your insurance provider to check what their out-of-network provider reimbursement policy is.

David Wells has recently begun taking Blue Cross Blue Shield of Texas and Tri-West.

Services may be covered in full or in part by your health insurance or employee benefit plan. Credentialing is per provider. Currently, David Wells is the only provider on an insurance panel.

Please check your coverage by asking the following questions before scheduling:

  • What are my mental health insurance benefits?
  • What is my deductible and has it been met?
  • How many sessions per year does my health insurance cover?
  • What is my coverage per therapy session?
  • Is approval required from my primary care physician?
  • What, if any, is the required copay?

We are only in-network with Blue Cross Blue Shield of Texas PPOs. We are out of network providers for all other insurance.

How long do the sessions normal last?

Most sessions will last between 45-53 minutes. Some initial or psychosocial assessments can be scheduled for 90 minutes. Contact the office by phone or email if you have further questions.

How long does treatment typically last and how often?

Duration of treatment varies with each situation. Treatment can be effective within the first several weeks. For more intense concerns, the length of treatment can extend for longer periods of time. Frequency of treatment varies with each individual as well. However, several general guidelines are suggested. Weekly appointments are recommended at first, primarily to gain relational comfort and consistency then things can be adapted according to goals and depending on the unique needs of the individual.

Do you refer to psychiatrist or prescribe medication?

We are able to provide a list of several trusted, outstanding psychiatrist for when referrals are necessary, we also prefer to communicate with the psychiatrist as a team during treatment.
No, we do not prescribe medication, that is done exclusively by psychiatrist.

How do I pay for the service?

At the time of the appointment we do require a fee due. Fee may be paid for with Cash, Check or Credit Card (Visa, MasterCard, Diner’s Club or Discover). Wells Counseling Services sends an invoice which can be paid prior to the session through the portal if you desire to save time, or your fees can be paid at the session itself and are due upon the time of the scheduled appointment. FSA and HSA cards are also accepted.